Refund policy

Scope

This policy covers payments collected for Evolvtech, LLC: client invoices or payment links we send after a quote, and any voluntary contributions already received. This website does not take card payments, is not a storefront, and does not list a public product catalog.

Payments may be taken through a third-party checkout page or by wire transfer. For client invoices and payment links, the payment processor shown on your checkout applies.

Voluntary contributions

This website does not offer a public contribution link. Any contribution already received supported Evolvtech, LLC. It is not a charitable donation, is not tax-deductible, and does not create a client relationship. No tax receipt is issued. What a contribution is, and is not, is also described in our terms of service.

Contributions are generally non-refundable, except where a payment was made in error or where a refund is required by applicable law, payment-network rules, or the terms governing the payment transaction.

Client invoices and payment links

Fees for agreed professional services are generally non-refundable once work has started or deliverables have been provided, except where a payment was made in error, where a refund is required by applicable law, payment-network rules, or the terms governing the payment transaction, or where a written estimate or statement of work says otherwise.

If you prepaid and no work has begun, unused amounts may be refunded at Evolvtech, LLC's discretion after we confirm that no work or reservation of capacity has started.

How to request a refund

Email info@evolvtech.org with the payment date, amount, payment method, and the reason for your request. Include any invoice or transaction reference if you have one.

We aim to acknowledge refund requests within five business days and to tell you the outcome after we have reviewed the payment and any related engagement records. That timeline is a review target, not a guarantee that a refund will be issued.

Processors and chargebacks

Approved refunds for card or PayPal payments are processed through the payment processor that collected the payment. Chargebacks and payment-network disputes remain subject to the rules of those networks and processors.

Refunds of wire transfers, where approved, are arranged manually to the originating account or another account we agree with you in writing.

Changes

We may update this policy. The effective date at the top of this page shows when the current version took effect.

Contact

Questions about refunds? Email info@evolvtech.org or call +1 (302) 208-7556.

Evolvtech, LLC
131 Continental Drive, Suite 305, Newark, DE 19713, United States